ISBN: 0 85590 789 5 Edited by: Frank Vetere, Lorraine Johnston and Ros Kushinsky
HF2002 logo - Design for the whole person. Integrating physical, cognitive and social aspects

Proceedings of the HF2002 Human Factors Conference

"Design for the whole person - integrating physical, cognitive and social aspects"

A joint conference of the Ergonomics Society of Australia (ESA) and the Computer Human Interaction Special Interest Group (CHISIG) held at the Hotel Sofitel, Melbourne Monday 25th - Wednesday 27th November, 2002.

ESA logo - Ergonomics Society of Australia

CHISIG logo - Computer Human Interaction Special Interest Group - making technology work for you

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Go to top1. Welcome to the Proceedings of the HF2002 Conference

This is the first joint Conference of Australia's premier Human Factors (HF) organisations:

By bringing together design professionals of diverse perspectives, we want to explore the different approaches of ergonomists, human-computer interaction (HCI) and other design professionals when they enter the same space of human activity - and identify what synergies they have in the pragmatics of the 'real world'.

The Conference theme is "Design for the whole person - Integrating physical, cognitive and social aspects" - intended to communicate the need:

We think that this is a highly appropriate theme for a conference held in Melbourne, which is regularly nominated as one of the world's most "liveable" cities! That is, we are about designing things to improve the "liveability" of the people using them. As a participant in this Conference or a later reader of the Proceedings, we're delighted that you want to be a part of this message.

Go to topDifficulties with the use of equipment and processes, including safety and efficiency issues, often occur because of inadequate consideration of Human Factors at the design stage. These difficulties cut across many areas - including buildings, machines, devices, software, processes, work systems and environments (both physical and social).

Usability, human-computer interaction, ergonomics, user-centred design - call it what you will, this approach needs a higher profile among designers and other stakeholders. This Conference is therefore designed to:

Underlying the need for human factors are the needs to compete in a global economy and to reduce process errors that lead to loss - as well as the legal imperatives of both trade practices and occupational health and safety legislation. To this end, the Conference has attracted sponsorship from a number of progressive Australian organisations promoting their products and services, including:

The calibre of this sponsorship is testament to the significance of the issues addressed at this Conference, which could not have been run without their support. We would like to recognise these contributions here.

The Conference committee has worked hard to ensure delegates are challenged by the paradox of "designing for the whole person". We hope that those who actively participate in the Conference will be motivated to make a positive contribution to the advancement of Human Factors - and therefore to "liveability".

Enjoy!

Stephen Hehir & Greg Ralph
on behalf of the ESA & CHISIG
Co-Chairs - HF2002 Organising Committee
November 2002

Go to top2. Welcome from the Technical Chairs

HF2002 is the first Australian conference jointly sponsored by ESA, the Ergonomics Society of Australia, and CHISIG, the Computer Human Interaction Special Interest Group. The organisers invited submissions for papers and posters, workshops and tutorials in all relevant areas of design for humans, including physical, cognitive and social aspects. All submissions were fully evaluated through an independent (double-blind) review process, with at least three reviewers considering each submission. The reviewers were selected by the Technical Programme Co-Chairs. Papers and posters came from an international field, with submissions from various countries in Europe, North America, Asia and Australasia.

The programme reflects the multi-disciplinary and overlapping nature of Ergonomics and HCI research and practice, and underlines both the diversity and the commonality of the issues relating to design for the whole person. Our keynote speakers address issues as diverse as accidents and technical failure, ergonomics research in the context of the design of consumer products, and the future of ergonomics, particularly with respect to surgery.

The disparate nature of design considerations can further be seen in the range of topics covered by the papers and posters, from cognitive studies of ambulance dispatch; to social issues covering both ethics and universal usability of computer-based systems; to physical issues like muscle activity of school children using information technology. Tutorials and workshops offer hands-on experience across a spectrum of topics as diverse as safe manual handling of goods and suitable lighting. Another important aspect of this combined conference is seen in the panels and seminars which are directed at getting participation from a broad cross-section of the community. They cover various areas such as work practices in call centres, technology in the classroom, ergonomics and the car, and accreditation of usability professionals.

Following the trend in many conferences, the Proceedings for HF2002 have been published in CD-ROM form, as we believe that it is a convenient medium for this valuable resource.

HF2002 would not be the success we know it will be, without the time and dedication of so many volunteers. We thank the authors, the reviewers, the session chairs, the organising committee, the CHISIG and ESA committees, the student volunteers, and all the conference registrants. A special thanks to the paper reviewers for their thoughtful and constructive comments. We provide separately a list of reviewers and their affiliations. We need also to acknowledge the dedication and the expertise of those who put together this CD.

We hope that this joint conference raises our awareness of the wide range of issues that can impinge on design when we consider the whole person.

Frank Vetere, Lorraine Johnston and Ros Kushinsky
Technical Programme Co-Chairs

Go to top3. Organizing Committee

ESA
CHISIG
Co-Convenors
Stephen Hehir
Greg Ralph
Technical co-Chairs
Ros Kushinsky
Lorraine Johnston, Frank Vetere
Committee Members

Margaret Best, David Caple, Vivien Karabinas

Todd Bentley, Naomi Heagney, Steve Howard, Steve Roberts
Post Conference Workshops & Tutorials
-
Peter Benda

Go to top4. Conference Sponsors

On their own behalf and on that of all conference attendees, CHISIG and ESA wish to express their gratititude to the sponsoring organizations for this conference. These organizations are listed here on the sponsors' page.

Go to top5. Publication Data

Proceedings of the HF2002 Human Factors Conference, "Design for the whole person - integrating physical, cognitive and social aspects"
Edited by Frank Vetere, Lorraine Johnston and Ros Kushinsky
Published by Swinburne University of Technology
Technical production: John Craick and Todd Bentley, Swinburne Computer Human Interaction Laboratory

ISBN: 0 85590 789 5

2002 Ergonomic Society of Australia Inc., CHISIG and individual authors.

For additional copies of this CD-ROM , please contact:
Computer Human Interaction Special Interest Group (CHISIG),
The Ergonomics Society of Australia, Canberra Business Centre, Bradfield Street, Downer ACT 2602, Australia
Telephone: + 61-2-6242 1951, Fax: + 61-2-6241 2554

This work is subject to copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the copyright holders.

Go to top6. Previous Conferences and Proceedings

We provide, for reference and for historical interest, a listing of previous ESA and CHISIG conferences. Where applicable, the list shows publication data for previous Proceedings.

Go to top7. CD Technical Notes

The content of this CD is designed to display correctly on PC platform browsers Internet Explorer V 5.0 or higher and Netscape Navigator V4.5 or higher. Satisfactory results should be obtained on other platforms and with other browsers of equivalent or better capability. For information about how the Proceedings are organized on this CD, the file types used and certain additional indexes available on the disk, please read the extended technical notes provided.